We are thrilled to announce the launch of the inaugural Cisco Customer Achievement Awards in the Asia Pacific, Japan, and Greater China (APJC) region! These awards celebrate and honor the remarkable achievements of our customers—organizations that are redefining what’s possible through innovation, collaboration, and digital transformation.
For the first time in APJC, we are expanding upon the previous CX Customer Hero Awards to present the Cisco Customer Achievement Awards recognizing and showcasing the visionaries who have harnessed Cisco technologies to drive meaningful change and deliver exceptional results across their industries. We received an impressive array of submissions, each demonstrating the power of partnership and the strength of our customer community.
Congratulations to all the finalists—your leadership and commitment to innovation inspire us and set new standards for excellence across the region. Stay tuned for our Awards Ceremony where we will announce the winners taking place at Cisco Live Melbourne on Monday, November 10, 2025.
AI-Readiness
The AI Infrastructure Innovation Award spotlights organizations that have transformed their IT foundations to support robust, secure, and high-performance environments. We honor those who have made impactful upgrades to their data centers, networks, and systems to prepare their organizations to meet the growing demands of AI and future innovation.
Congratulations to the finalists:
- HCLTech
- NTT-West
- State Bank of India
The CX AI Trailblazer Award recognizes organizations that have unlocked the value of AI through strategic use of Cisco Customer Experience (CX) Services. Our finalists have partnered with Cisco’s CX teams to implement advanced AI solutions, modernize their infrastructure, and tackle complex challenges to deliver real business impact through AI-driven transformation.
Congratulations to the finalists:
- Cognizant
- KDDI Corporation
- University of Otago
Future-Proofed Workplaces
The Excellence in Workplace Modernization Award celebrates organizations that have created vibrant, productive workplaces for staff, stakeholders, and partners alike, this award honors the use of Cisco’s collaboration, networking, and security solutions to deliver seamless and secure experiences across various work settings.
Congratulations to the finalists:
- Adani Airport Holdings Limited
- Canberra Institute of Technology
- Melbourne Cricket Club
- Tech Mahindra
The CX Visionary Workplace Award honors organizations maximizing their Cisco investments through collaboration with Cisco Services, achieving significant advances in technology adoption, workplace efficiency, and business performance to empower teams to excel in a fast-changing work landscape.
Congratulations to the finalists:
- Charles Sturt University
- LTIMindtree Limited
- University of Otago
Digital Resilience
The Digital Resilience Distinction Award acknowledges organizations that have achieved exceptional levels of observability, assurance, and security through Cisco’s integrated Digital Resilience product suite. These organizations set the benchmark for maintaining resilient, high-performing digital environments, swiftly detecting and responding to potential disruptions.
Congratulations to the finalists:
- Transport for NSW
- TPG Telecom Limited
- Vicinity Centres
The CX Distinguished Digital Resilience Award recognizes organizations that have achieved outstanding digital resilience through proactive engagement with Cisco CX services. Their commitment to collaboration with CX has significantly enhanced their security posture, operational reliability, and business impact.
Congratulations to the finalists:
- Cognizant
- HCLTech
- LTIMindtree Limited
- Reserve Bank of Australia
CX Customer Hero of the Year
The CX Customer Hero of the Year award honors a customer who has shown remarkable leadership and initiative in making the most of Cisco’s Customer Experience services. This prestigious recognition celebrates individuals who have fully embraced Cisco technologies and maximized the value of Cisco Services, driving impactful technological advancements and meaningful outcomes within their organization.
Congratulations to the finalists:
- Cognizant – Pragash Subramanian
- HCLTech – Ramana SV
- KDDI Corporation– Takumi Nakamatsu
- LTIMindtree Limited – Ramesh Kumar T
- Reserve Bank of Australia – David Van Niekerk
Cisco Insider of the Year
The Cisco Insider of the Year award recognizes an exceptional customer who has made a lasting impact within the Cisco Insider community. This distinction celebrates individuals who have contributed through mentorship, community engagement, and sharing best practices. Join us in honoring the remarkable journey and influence these individuals have had on the Cisco Insider community and beyond!
Congratulations to the finalists:
- Bursa Malaysia Berhad – Elvis Chong Tzy Chun
- Comcast India – Nirav Acharya
- NEC ANZ – Daniel Hosking
- Software Solutions – Vishal Bhandari
Please join us in congratulating the nominees and feel free to share your comments below. Follow @CiscoInsider on LinkedIn and Instagram to stay updated on all the awards fun.
If you’re attending Cisco Live in Melbourne, be sure to add the Awards Ceremony to your agenda for the week, and we’ll see you there!